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Windows Update Causing QuickBooks to Crash




Many of the QuickBooks Desktop users are reporting that they are getting issue QuickBooks crashed after the installation of most recent update of Window X. Personally I am aware because most of my large Enterprise clients experiencing this error.

Some of them got unrecoverable error during different QuickBooks activities but most of the face problem when attempting to email. Even crashed when you attempt to check the Send Forms Preference after this latest Windows update QuickBooks is crashing with the Unrecoverable Error as soon as you select the Send Forms option.

How to fix this issue

After spending several hours working through diagnostics and the standard protocols to identify that the problem was not related to either the file, or the user account, or even the QuickBooks version (release), or other parameters it clearly boils down to issues between QuickBooks and Microsoft Windows (components). But attempts to repair QuickBooks as well as the major Windows Components like Microsoft.Net-framework, Microsoft MSXML, and Microsoft Visual C++ had no impact upon this error.

By the way, I also spent a few hours with QuickBooks 'Diamond Level' Technical Support but they were not able to assist with a resolution either citing, "Murph, you have pretty much tried everything in the book... we will keep exploring the problem and let you know if we find anything."

As I said uninstall and clean install of QuickBooks all day is not the solution. Also removal of the last window update didn't seem to help either, it appears that even though you can remove that most current update set, something is left 'missing' or corrupted that nothing seems to resolve with one exception

Format your corrupted computer to remove Microsoft window 10 completely and then reinstall it without consideration of the consequences. since it means that essentially all of the computer's programs and much of the data will need to be restored. But when we did reinstall QuickBooks the problem was solved, of course the time needed to then fully restore that workstation to it's prior condition (less the problem with QuickBooks) was considerable even with backups and other resources at hand. So I am NOT recommending this option, especially for the light-hearted.

If you have started experiencing this newest problem following a Windows X update within the last few days then please consider posting your experiences in the comments to this article.

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